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HomeScout Privacy Policy

This website is owned and operated by HomeScout (“HomeScout,” “we,” or “us”). We respect your privacy and believe you should know why we collect your personal information and how we use it. This Privacy Policy applies to information that identifies you as an individual (“Personal Information”) that we collect through our website and any mobile applications (collectively, the “Website”), as well as certain information we may collect offline.

By accessing or using our Website, you acknowledge this Privacy Policy and agree to its terms, along with our Terms of Use and any other posted policies. If you have questions, email us at [email protected]. If you do not agree to this Privacy Policy, please do not use the Website or provide us with Personal Information.

We may update this Privacy Policy from time to time by posting changes on this page or notifying you by email. The “last updated” date will reflect the most recent changes. Continued use of the Website after changes means you accept the updated policy.

1. Your Security

We take commercially reasonable measures to keep your Personal Information private and secure, including physical security, password protections, and electronic safeguards. However, no method of transmission over the internet is 100% secure. We cannot guarantee your information will never be intercepted or compromised due to events beyond our control, including but not limited to unauthorized access, hacking, malware, power outages, or natural disasters.

2. Your Privacy Rights

Depending on your state of residence, you may have rights such as:

• Correcting inaccurate Personal Information

• Requesting deletion of your Personal Information (subject to legal retention requirements)

• Receiving a copy of your Personal Information in a portable format

• Opting out of targeted advertising or profiling

• Requesting details about third parties with whom we share your Personal Information

• We will not discriminate against you for exercising your privacy rights.

3. Exercising Your Rights

If you believe you are a resident of a state with applicable privacy rights, the best way to exercise those rights is to contact us at [email protected].

4. Categories of Information We Collect

We collect Personal Information in three main ways:

1. Information you provide directly (such as when you request a project, sign up for emails, or create an account)

2. Automated Information collected via cookies and similar technologies (such as IP address, browser type, device identifiers, and pages viewed)

3. Information from public sources or third parties who have the legal right to share it with us

We collect only what is adequate and reasonably necessary for the purposes described in this policy.

Examples of Personal Information We Collect

Potential Clients: Name, email, phone, address, and project details.
Clients: Same as above, plus project-specific information.
Contractors: Name, email, phone, address, license details, company details, payment information, and advertising preferences.

5. Automated Information

When you visit our Website, we automatically collect certain data such as:

• IP address and approximate location

• Device and browser details

• Pages you visit and actions you take

• Referring websites or ads

You can manage cookies in your browser settings. Blocking cookies may impact your ability to use some Website features.

6. Information from Third Parties

We may receive Personal Information from:

• Marketing partners

• Public databases

• Advertising networks

We require that any third party providing Personal Information to us has the legal right to do so.

7. How We Use Your Information

We may use Personal Information to:

• Fulfill and manage project requests

• Communicate with you about projects or promotions

• Personalize your online experience

• Administer accounts and process payments

• Detect and prevent fraud or illegal activity

• Comply with legal obligations

• Improve our Website and marketing

8. Sharing Personal Information

We may share your Personal Information with:

• Contractors to fulfill service requests

• Service providers that host our Website, process payments, send marketing, provide analytics, or support operations

• Business partners or investors during mergers, acquisitions, or asset sales

• Law enforcement when required or permitted by law

Once a Contractor receives your Personal Information, their use of it is subject to their own privacy practices.

9. De-Identified or Aggregate Data

We may use or share non-identifiable, aggregate information for analytics, trend analysis, or business purposes.

10. Targeted Advertising & Remarketing

We work with advertising partners to display ads that may be relevant to your interests. These partners may track your online activities across websites and apps. You can opt out of targeted advertising by emailing [email protected].

11. Other Websites

Our Website may link to third-party sites. We are not responsible for their privacy practices. If you submit information to those sites, you are subject to their privacy policies.

12. Your Choices

You can:

• Manage cookies in your browser settings

• Opt out of promotional emails via the unsubscribe link in our emails

• Opt out of targeted ads using industry opt-out tools (DAA, NAI, TRUSTe)

13. Analytics Tools

We use tools such as:

Google Analytics (Learn More)

Hotjar (Learn More)

Heap (Learn More)

These tools collect anonymous usage data to help us improve our Website.

14. Legal Disclosures

We may disclose Personal Information when required by law or when necessary to protect our rights, investigate fraud, or respond to legal requests.

15. Children

We do not knowingly collect Personal Information from anyone under 16 years old. If we learn that we have, we will delete it promptly.

16. Confidential Information

Do not send confidential or proprietary information to us unless we request it. Anything submitted may be used by HomeScout without obligation or compensation.

17. Assignment

We may assign this Privacy Policy and any related rights or obligations to a successor in the event of a corporate change.

18. Contact

If you have questions about your privacy or wish to update your information:


Email: [email protected]


Last Updated: July 30, 2025